Shipping policy

Shipping Costs

If your product is faulty or doesn’t match its description, you are entitled to have the cost of return postage refunded to you.

Please be aware, for some products, the original shipping and return shipping costs may not be refundable.

You are responsible for the return shipping cost for change of mind purchases that are accepted for return.

Packaging Your Return

Ensure the item is wrapped to protect both the product and the packaging and the address is clearly visible. Our return address is

Van Brandenburg

286 Princes St,

Dunedin 9016

New Zealand